Delivery Information

We ship to worldwide range for free via international registered air mail. The estimated time to UK will take about 6 to 10 business days, and to the other most countries usually take about 10 to 15 business days.

We can also ship the order via DHL or EMS if you request express delivery. It usually take about 3 to 5 business days to deliver after be sent out. The shipping cost for each order is £16.99.

Normally, the orders are shipped from China. You will get an email of shipping information including the tracking number once your order is sent out from our warehouse.

Orders usually be shipped out within one business day after receiving cleared payment.

Notice:

  • If the shipment is returned to us due to insufficient or incorrect address provided by you, you need to bear all postages. So, please make sure the address is correct and complete, including business name and suite number if the postal address is a business complex, and proper suburb name.
  • When the 2nd Delivery and Service Charges are requested for a replacement or exchange item(s), prepaid satchel or stamps would not be accepted.
  • If your package is lost in transit, we must follow a set of procedures to locate your package. We must start a tracer with the shipping company. A tracer may take up to 10 business days to process. If the package is not found during that period, we can reship your order.
  • Orders can be cancelled only before it is be shipped out. If the warehouse has already sent out the order, we do not guarantee cancellation.

Tracking the order

We will email you the tracking information once the order be shipped.

We ship the order by different methods as your request. In the email, we have attached the tracking method. You can also track the package online according to the instruction below:

  • International registered air mail: the tracking number like this, JK688254397GB, you can track it here.
  • DHL: the tracking number like this, 1234567899, you can track it here.